Privacy Policy

We collect the following categories of information when you use StageVirtually:

• Listing Assets: Photos, floor plans, and creative briefs you upload so we can deliver virtual staging, renovation visuals, or decluttering edits.
• Account Details: Name, email, company, and authentication data provided during sign up or single sign-on.
• Billing Information: Payment method details collected and stored securely by our payment processors when you purchase credits or subscriptions.
• Usage Data: Device information, IP address, and interaction logs that help us monitor platform health and improve the user experience.
• Support Messages: Communications you send through chat, email, or in-app feedback forms.

We use collected information to:

• Produce the virtual staging, renovation, and decluttering deliverables you request.
• Operate, maintain, and improve the StageVirtually platform and creative tooling.
• Provide customer support, project updates, and service notifications.
• Process payments, manage subscriptions, and send billing confirmations.
• Develop new features and understand how customers use existing workflows.
• Communicate product announcements or marketing content where permitted by law.

We do not sell listing assets or personal information. We share data only with:

• Service Providers: Trusted vendors that host our infrastructure, process payments, send transactional emails, or provide analytics. They are bound by contracts to handle data securely and only for the services they provide to us.
• Design Partners: StageVirtually staff or vetted creative partners who help fulfill your staging brief under strict confidentiality agreements.
• Legal Requirements: When disclosure is required by law, regulation, legal process, or governmental request, or to protect our rights and the safety of our users.

We store assets on secure infrastructure with access controls, activity logging, and encryption in transit. Project files are retained only as long as necessary to deliver the Services or comply with legal obligations. You can request early deletion at any time through your dashboard or by contacting support.

You can:

• Access or update account details from your profile settings.
• Download or delete project assets within the retention window.
• Unsubscribe from non-essential marketing emails by using the link included in each message.
• Request a copy of your personal data, ask for corrections, or exercise other rights provided by applicable law by reaching out via our contact form.

StageVirtually operates globally. When we transfer personal data across borders we rely on lawful mechanisms such as Standard Contractual Clauses or equivalent safeguards to ensure the information remains protected.

The Services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

We may update this Privacy Policy periodically. We will post the revised Policy on this page and adjust the “Last updated” date. Material changes may also be communicated via email or in-app notice.

Questions or requests about this Privacy Policy can be sent through our contact form.